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For Instagram and Telegram stores

DMs answered and turned into orders, automatically.

On Instagram and Telegram, Sellfee answers buyers with your store’s products and prices, records the order and takes the buyer to payment. When a conversation needs you, it hands it over to you.

Start freeExplore a sample sale
Interactive experience · sample data
Sample customer

Is the black hoodie available in size L?

It starts with one message.

One simple question. Behind it: a product, stock and a possible purchase.

MessageProductOrderFollow-up

An educational simulation. No real order or payment is created.

Start free, without a card. Includes 14 days of Professional.

  1. Chat
  2. Order
  3. Payment
  4. Shipping
  • Instagram and Telegram connections
  • Chat Order Payment Shipping
  • Guest checkout
  • Receipt reading + seller review
  • Iranian payment gateway
  • Persian · RTL · Solar Hijri

Inside Sellfee

Where does this order stand? See it at a glance.

See the order number, customer, amount and status together. Find the order you need and continue from there.

Actual Sellfee order table with three sample orders: paid, processing and shipped
Actual product interface with synthetic data; this is not a real customer account.
  1. Find itSearch by order number.
  2. Check its statusPaid, processing or shipped.
  3. Take the next stepRecord shipping when the order is ready.

One sale, from hello to follow-up

Select a step to see how your everyday work fits together.

An example clothing sale · 01
“Is the black hoodie available?”

Start by adding your sales channel and products. Customer messages sit alongside your store information.

  1. Connect a channel in store settings
  2. Add products, prices, and stock
  3. Read messages in the conversation inbox
Start where your customer already talks to you.

Automatic replies follow your store settings. Take over a conversation when it needs your attention.

A sale, in 18 seconds.

From a customer’s message to the order follow-up. See the work Sellfee brings together.

An illustrative sales journey, not product screenshots. Features depend on your plan and store settings.

Download video
Read the video transcript

Read the customer’s message and find a relevant product. Record the product, quantity, and address in the order. Track online payments or review receipts; a receipt alone is not proof of payment. Update preparation and shipping status, then return to the customer’s conversation.

From the first message to the next purchase.

Bring conversations, products, customers and store operations together. Explore the parts that matter to you.

Availability depends on your plan, role and store configuration. Check additional channels and integrations with us before purchasing.

Choose a plan
Conversations and repliesSee the message with its customer context.
Instagram and Telegram inbox
Follow conversations, unread messages and replies.
Human handoff
Continue the conversation yourself or with a teammate when it needs human attention.
Assistant settings
Configure store information and response behavior for the connected channel.
Products and inventoryKeep the information behind each sale together.
Product catalog
Manage products, images, prices and variants.
Stock counts
Compare recorded inventory with a physical count and review differences.
Bulk operations
Use imports and bulk tools for larger catalogs on the applicable plan.
Orders, payments and shippingKnow the next step for each purchase.
Order management
Keep products, quantities, customers, addresses and order status together.
Payments and receipts
Review online payment status and receipts; a receipt image alone does not confirm payment.
Shipping and returns
Record shipment details and review return requests with their order context.
Store finances
Follow payments, wallet activity, commissions and payout requests.
The buying experienceAn easier purchase with clearer follow-up.
Storefront
Present products on a public page with your store identity.
Cart and guest checkout
Customers can place an order without creating a separate account.
Customer account
Orders, addresses, favorites and return requests are available to customers.
Marketing and customer relationshipsPlan for the next purchase, too.
Promotions and campaigns
Manage offers and campaigns, then review their available reports.
Customer loyalty
Follow points and loyalty tiers with the applicable plan and configuration.
Customer insights and feedback
Review purchase history, store customer insights and product reviews.
AI assistance and reportingDecision support grounded in store information.
Replies and product suggestions
The assistant uses store information; product data determines price and stock.
Content and product descriptions
Draft product copy and content, then review it before use.
Reports and analytical suggestions
Explore sales and customers. Forecasts and pricing suggestions are estimates, not guaranteed outcomes.
Store settings and your teamSet up the store around how you work.
Brand and store policies
Configure your brand profile, working hours and shipping policy.
Team permissions
Manage team members and their permissions on Professional.
Persian workspace
Right-to-left layouts and a Persian calendar for daily store operations.
Integrations and custom solutionsRoom for more involved business needs.
API and webhooks
Connect other tools with the applicable plan and permissions.
Existing store connections
Review store compatibility and synchronization requirements before starting.
Partnerships and your own brand
Discuss scope and terms for multiple stores, partnerships or a branded solution.

Clear pricing. Start free.

Starter is free. Every signup starts with 14 days of Professional; after that you stay on Starter, at no charge, unless you choose another plan.

Starter

Free, no card needed

0Toman / mo

  • Up to 500 orders/month
  • 1 Instagram account
  • 500 products
  • Email support
Start free
Most Popular

Growth

249,000Toman / mo

  • Up to 2000 orders/month
  • 3 Instagram accounts
  • 5000 products
  • Full AI
  • Priority support
Choose Growth

Professional

14 days free with every signup

0Toman · first 14 days

  • Every Professional feature from day one
  • Marketing campaigns and customer loyalty
  • Add teammates with their own access
  • After 14 days, Starter at no charge
Start free
Best Value

Enterprise

699,000Toman / mo

  • Unlimited orders
  • Unlimited Instagram accounts
  • Unlimited products
  • White-label
  • Dedicated SLA
  • Account manager
Talk to sales

Check final pricing and included features in the seller panel before purchasing.

Answers before you start

How does Instagram connect?

Connection options are shown in the panel. Official connection is available for eligible accounts; check requirements and permissions before connecting.

Do I need a separate site?

No. The customer finishes the purchase from a DM or story link.

How does payment work?

Iranian gateways for online pay; card-to-card with automatic receipt reading. Suspicious cases are flagged for your review.

Does Sellfee reply automatically?

Automatic replies depend on each channel’s settings. You can take over conversations that need your attention.

What happens after 14 days?

You stay on Starter, which is free, unless you choose another plan yourself. Your orders, products and conversations stay where they are.

Can guests buy?

Yes. Customers can complete a guest purchase without creating a separate account.

Settlement bank account?

Store owner only. A team member may see an owner lock.

Where do I sign up?

On the seller panel: admin.sellfee.app

What can my teammates access?

Access depends on each person’s role and permissions. Choose access that matches their responsibilities when adding a teammate.

Connect your first sales channel today

Sign up free on the seller panel, or leave a request and we’ll help you launch.

Start free

After you click, you go to the seller panel (admin.sellfee.app).

Talk to the team

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We usually reply within one business day to schedule setup. For a faster follow-up: Telegram @sellfee or sales@sellfee.app

Your number is used only to schedule setup — never for ads.